Limitations of E-Government Adoption by Local Governments: A Case Study of Ilala Municipal Council, Tanzania

Abstract

Integration of advanced computing and communication in management of municipal council activities by developed countries (E-Government) greatly enhances service delivery. However, some developing countries such as Tanzania in Africa experience difficulties in applying this technology in management of municipal councils for better service delivery to its citizens. This article uses a simple multiple regression model to analyze some of the factors that limit adoption of E-Government by developing countries. The factors analyzed include legal, cultural, managerial, organizational and technological awareness. A survey of 120 respondents from Ilala Municipal council in Tanzania was used as a case study. The results indicate organizational and legal factors as the major impediments in adoption of E-Government by developing countries such as Tanzania. To overcome these impediments, developing countries should allocate enough finances to information and communication departments so as to accommodate training, system upgrade and policy implementation.

Keywords: E-Government; Local Government; Information and Communication Technology; Ilala Municipal Council; Tanzania