Mediating Role of Knowledge Management Practices in Relation to Organisational Structure, Culture, Strategy and Organizational Effectiveness: A Study of Public Sector of Pakistan

Abstract

The current study focused on analysing the association between organisational strategy, culture, structure, and organisational effectiveness through mediating role of knowledge management within public sector organisations of Pakistan. Quantitative methodology was applied for this study through close ended questionnaire. From public sector organisations, a sample of 180 managerial employees was chosen by applying convenience sampling technique for data collection. Data was analysed by using statistical software SPSS through correlation and regression analysis. Further, meditating role of knowledge management was tested through Sobel test. This study concludes that culture and strategy have positive association with organisational effectiveness within public sector organisations of Pakistan whereas organisational structure has negative relationship with organisational effectiveness in the same context. It is also concluded that knowledge management mediates relationship between strategy and organisational effectiveness whereas no mediating role of knowledge management was found between culture, structure and organisational effectiveness.   It is recommended that effective knowledge management practices can influence organisational effectiveness when aligned with strategic factors of the organisation, organisations need to focus on creating effective knowledge based environment and organisations need to create a culture based on involvement, consistency, adaptability and mission for retrieving higher effectiveness.

Keywords: Strategy, structure, culture, knowledge management, organisational effectiveness