Effect of Business Continuity Management Practices on Organizational Performance among Security Firms in Nairobi County, Kenya

Abstract

Security companies in Kenya have adopted Business Continuity Management (BCM) practices in an effort to ensure continuity of business operations. Organizational performance is crucial and BCM is one of the key driving forces to strengthen a firm’s ability to withstand risks and survive under extreme organizational and environmental pressures. Security companies in Kenya are operating in a rapidly changing environment, increased competition, advanced technology and increase regulations governing security firms that have affected the operations of private security companies. Despite security companies in Kenya adopting Business continuity Management practices, the extent to which BCM practices contribute to company performance has not sufficiently been empirically studied. The general objective of the study was to determine the influence of Business Continuity Management practices on organizational performance in security firms in Nairobi City County Kenya. The study findings showed that the performance of security companies in Nairobi is influence by the level of support of top management, planning for the business continuity and allocation of sufficient resources. Hence need for a clearly outlined BCM strategy within the strategic plan to form the basis of business performance and long health of the firms.

Keywords: Business Continuity Management, Organizational Performance, Security Firms