Using Smart Systems in Managing Sports Events

Abstract

This study aimed to examine the extent of smart systems use in managing sports events in Jordanian sports clubs and to identify their impact on sports event management. The study adopted a descriptive-analytical approach and targeted employees responsible for organizing and managing sports events in sports clubs across the Hashemite Kingdom of Jordan. A convenience sample of 136 administrators and event organizers participated in the study. Data were collected using a questionnaire consisting of 21 items distributed across four dimensions of smart systems use: planning, organizing, implementation, and evaluation. The validity of the instrument was established through expert review, while reliability was confirmed using Cronbach’s alpha coefficients, which ranged from 0.800 to 0.946.

The findings revealed that the overall level of smart systems use in sports event management was moderate (M = 3.63, SD = 0.70). Among the dimensions, evaluation ranked first with a high level of use (M = 3.68), followed by organizing (M = 3.65), implementation (M = 3.63), and planning (M = 3.58), all at moderate levels. The results of the One-Sample t-test indicated a statistically significant impact of smart systems on sports event management across all dimensions (p < 0.05). The findings suggest that smart systems contribute positively to improving administrative efficiency, supporting decision-making processes, enhancing organizational performance, and improving the quality of services provided during sports events.

The study recommends expanding the adoption of smart systems throughout all stages of sports event management, developing technological infrastructure, providing specialized training programs for sports personnel, establishing integrated databases, and encouraging further research on artificial intelligence and smart technologies in the sports sector.

Keywords: Smart Systems, Artificial Intelligence, Sports Event Management, Sports Clubs, Digital Transformation, Jordan.

DOI: 10.7176/IKM/16-2-03

Publication date: June 30^th 2026