Table of Contents
Articles
| Journal coverpage | |
| Journal Editor | 
| A Customer-Complaint Analyzer for E-Banking Services: The Context of the Ghanaian Banking Industry | |
| Gabriel Nyame | 1-9 | 
| Import of Information Sources in the Industrial Purchase Decision in Maiduguri, Borno State Nigeria | |
| Bintu Mustapha | 10-16 | 
| Evaluating Students’ Attitude Toward the Use of E-Learning: A Comparative Study Between a Private and Public Universities in Jordan | |
| Mohammad Musa Al-Momani | 17-24 | 
| Communication Skills and Its Relationship with Quality of Life Among School Counselors | |
| Saeed Al Shahrani | 25-37 | 
| The Role of Social Capital In Improving Performance Bank Perkreditan (BPR) Sungai Rumbai – West Sumatera Indonesia | |
| Dahnil Johar | 38-46 | 
Paper submission email: IKM@iiste.org
ISSN (Paper)2224-5758 ISSN (Online)2224-896X
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 Information and Knowledge Management
	Information and Knowledge Management


