Safety and Quality Management of Pressure Ulcers in a Jordanian Public Hospital: Qualitative Study

Abstract

Pressure ulcers are significant, complex health problems that occur during hospitalisation on an international scale and their prevalence is high. The study aimed to identify and examine existing attributes that were seen to be problematic in managing patient risk of pressure ulcer. A qualitative study design was used to generate an in-depth theory of safety and quality issues regarding managing pressure ulcer. In-depth interviews were conducted with 12 participants. Thematic analysis came out with fife major themes; cultural safety and risk assessment; a model and quality of care and patient safety; systemize the working processes; multi-disciplinary communication; and human and physical resources. Nurses’ responses focused on improving patient safety in acute care with patient should be the central focus of the clinical care decisions at the clinical, organisational and national levels. Great impact on improving patient safety, managing quality and practical framework for health services transition and reform in the health system should be concurrently implemented

Keywords: Pressure ulcers, Patient Safety, risk management, Jordan nurses