Effect of Perceived Nursing Work Environment on Nurses Job Outcomes at Primary Health Care Centers – Jeddah

Hala A. Abdou, Fatimah Ali Alalawi, Elham Ali Abdulsalam, Tahani Ali Alzahrani


During the new and modern era, the organizations are facing many challenge and diversity of workforces in the health care system because the nursing environment has energetic characteristics for nurses.  In addition, nurses are exposed to an unfavorable environment that affects their practice. Therefore, the healthy nursing work environment is essential for increasing satisfaction of their professional nurses needs through attracting, retaining, and rendering quality of patient care in the hospitals. This study aims to investigate the perception of the nursing work environment on nurses' job outcomes at primary health care centers- Jeddah. A descriptive correlational namely cross-sectional design was employed to collect data using non-probability convenience sampling technique from a group of nurses who accept to participate in the study and working at three primary health care centers affiliated to the Ministry of National Guard in Jeddah region namely; Al-Bahra, Alwaha, and Al-Eskan. The questionnaires were administered to the nurses for data collection using socio-demographic characteristics, Revised Nurse Working Index (NWI-R), Nurses' job outcome was measured through of (a) job satisfaction, (b) intention to leave, and (c) quality of nursing care. Statistical analysis was done using SPSS 20.0.  Also, data was analyzed by using descriptive statistics such as mean and standard deviation and inferential statistics such t-tests (two-tailed) and one way analysis of variance (ANOVA) and Pearson correlations were conducted to investigate the relationships of nursing work  environments and the nurses job outcome. In this study the level of significant was set at 0.05.The present study finds that majority of the nurses had a highest percentage of nursing work environment dimensions. For achieving a high level of nursing work environment it is found that there is statistically significant relationship with nurses' job outcomes in term of job satisfaction. Most of the nurses were satisfied with the work and have the highest means scores in term of growth satisfaction, followed by Co-workers and supervision. Job security was reported to have lowest means scores by nurses. There was a significant relationship between socio-demographic variables with the nursing work environment and nurses' job outcomes in term of primary health care centers, educational qualification, and age group. This study recommended that Hospital administrators should advocate and support the policies and regulations that foster nurses' satisfaction by providing a strong nursing work environment and recognizing more productivity for delivering nursing care in primary health care settings

Keyword: nursing work environment, job satisfaction, intention to leave, primary health care

DOI: 10.7176/JHMN/63-07

Publication date:June 30th 2019

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ISSN 2422-8419

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