Factors affecting the introduction of ICTs for ‘Healthcare Decision-Making’ in Hospitals of Developing Countries

Qamar Afaq Qureshi


Several studies have evaluated the impacts of ICTs on decision-making process in both public and private health organizations (see for example, Ahlan, 2005; Adebayo, 2007; Macleod, 2007; Bradley, 2006; Mathew, 2005; and Agerfalk, 2006) but there is a lack of such studies that integrate ICTs and effective decision making in Pakistan. Since the Pakistani governments continue to provide huge IT investment for its designated e-government agencies, the need to understand the impacts of ICTs on effective decision making becomes more important.  This study attempts to provide a better understanding of the impacts of ICTs for decision-making process at all management levels of both public and private health organizations in Pakistan. Research on the information and communication technologies for decision-making is tabling new tools and techniques in the marketplace. There is a lack of studies that assessed the impacts of ICTs on decision making particularly in health sector of Pakistan. This study attempts to unearth literature review-based definition of the local decision-situations to help private and public sector organizations in Pakistan.

Keywords: ICTs, Adoption factors and Decision-making, Developing countries

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