Factors Underlying the Failure of Organizations: A Focus on Pakistan International Airlines

Abstract

Pakistan International Airlines faces competition with not only international airlines but also with local airlines on the various routes to the Middle East and the Gulf. Due to fierce competition  and  rising  oil  prices, international  aviation  industry regulations and some internal factors such as human resource issues of over recruitment, de-motivated employees, mismanagement of resources both in case of manpower and other resources, aged fleet, corruption and lack of accountability PIA is facing a deep financial crisis. It is losing its market share both in international market and domestic circuit. The present research is done to know about the current situation of PIA and the factors underlying the poor performance of the organization. Nepotism, lack of management, poor service provisions are some of the factors identified through this piece of research which form the backbone of the declining performance of Pakistan International Airlines.

Keywords: poor performance, factors, management, competition