The Leadership and the Health Services: A Systematic Review

Abstract

Creative and innovative leadership has replaced status-quo oriented processes and practices, which were primarily catered for balancing the daily needs of the systems with staying atop a changing matrix that has seen competition like no time in history. The healthcare industry is required to rethink its philosophies and patterns amidst the call for change and despite during the recent economic meltdown, the healthcare industry continued to maintain unprecedented growth. The shift to a concentration on patient satisfaction caused healthcare executives scrambling to establish equilibrium between high degree of patient satisfaction, the escalating costs of dispensation of services, and the complexity of consumers’ needs. Healthcare leaders must persistently examine the impact that hospital services have on patients and their families, customers, physicians, and staff. Despite the effort made by healthcare administrators to contain the disequilibrium between available resources and rising costs, the situations have led many healthcare facilities to the precipice of bankruptcy.