Awareness of Total Quality Development Model in Ebonyi State University

Abstract

Awareness of Total Quality Development Model (TQM) in Ebonyi State University is a system for achieving institutional excellence of staff and students. TQDM is a departure from Total Quality Management (TQM), and the system re-engineers institution towards quality continuous improvement, increase in efficiency, effectiveness and survival of staff and students in a competitive global society. Mostly, TQDM focuses on the poor student performance and the altitudes of the staff towards the delivery of educational services and culture. The adoption of TQDM as a development technique will play critical roles in improving. The institutions academic excellence, which depends on gradual implementation and persistent improvement. Finally it recommends that the implementation process should take cognizance of environmental and cultural peculiarities of the institution through creating awareness designing of training and orientation models that will be crucial elements in successful re-engineering of human development in Ebonyi State University (EBSU).

Keywords: Awareness, Total Quality Development Model, Institution, Re-engineering, Efficiency.