The Effects of Transactional Leadership on Employees’ Turnover Intention at PT. Sumber Alfaria Trijaya Tbk. (Mini Market Alfamart) East Surabaya Region, Indonesia Using Job Involvement, Work Motivation, and Job Satisfaction as Mediating Variables

Abstract

This study attempts to examine and analyze the effects of transactional leadership on turnover intention of PT. Sumber Alfaria Trijaya Tbk. (Minimarket Alfamart) employees in East Surabaya region by using job involvement, work motivation, and job satisfaction as mediating variables. The findings of this study show that transactional leadership, work motivation, and job satisfaction do affect turnover intention of the employees yet job involvement does not affect turnover intention of the employees. The objective of this study is to provide new insights for modern market businessperson (retailers) to continue evaluating his/her employee behavior variable that correlates with the number of employees working in the business. Therefore, the number of employees hired and resigned from the company will not disrupt the business carried out by the company.

Keywords: Transactional Leadership, Job Involvement, Work Motivation, Job Satisfaction, Turnover Intention