An Evaluation of the Effects of Work Stress, Work Load and Work Environment on Employee’s Turnover: The Role of Job Satisfaction

Abstract

Turnover Intention in the present study is a situation where the employee leaves the company due to disturbance in operation, teamwork dynamics, and unit performance of PT. Patria Migas. This study aims to determine the direct effects of work stress, workload, work environment on turnover intentions, and the effects of work stress, workload, work environment on turnover through job satisfaction as a mediating variable. The subjects in this study are employees of PT. Patria Migas, with a total of 48 respondents. The model in the study was tested using Structural Equation Model (SEM) data analysis technique with Partial Least Square (PLS) and using software Smart-PLS 3.0. The result of the study indicates positive and significant effects both directly on work stress, workload, and work environment on turnover intentions, and mediation of work stress, workload, and work environment turnover intentions mediated by job satisfaction. This study aims to add insight on turnover intentions and variables such as work stress, workload, work environment an job satisfaction which can create a turnover

Keywords: work stress, workload, work environment, job satisfaction, and turnover intentions

DOI: 10.7176/JRDM/64-03

Publication date: April 30^th 2020