Factors Affecting Job Performance of Security Personnel

Abstract

Crimes suddenly decrease during a pandemic but this does not follow that security guards' job performance follows the same direction. The current investigation focuses on the job performance and factors that affect the job performance of the school security guard in Naga City which shows that security personnel was predominantly young, males, and married. The majority of the security personnel were high school graduates and are new in the security service. Security personnel-respondents are good at performing other duties and are always on their posts. The insecurity in the job tenure-based from performance evaluation is the major agency-related factor perceived to affect security guards' job performance and the respondents do not receive due recognition for their accomplishments. Security guards' job insecurity affects their job performance and the main family-related factor affecting security guards' job performance is the poor condition of their families. The internal factors have no bearing on the security guards' job performance both in technical functions and behavioral aspects while the external factors had an impact or effect on the job performance of the security personnel along the behavioral aspect. Security personnel’s sex and civil status can explain their behavioral aspect of job performance while sex can explain the technical aspect.

Keywords: External Factors, Job Performance, Security Guard, Security Personnel, Internal, Philippines

DOI: 10.7176/JRDM/82-01

Publication date: January 31^st 2022