The Influence of Social Support, Self-Efficacy, and Emotional Intelligence on Academic Achievement Mediated by Self-Esteem (Study on Regular 1 Management Students of Mercu Buana University, Class of 2021)

Abstract

Mercu Buana University is recognized as one of the leading private universities in Indonesia, particularly in the Jakarta area. This campus has received Superior accreditation from authorized institutions. This achievement is reflected in the Faculty of Economics and Business (FEB) of Mercu Buana University, particularly in the Undergraduate Management Study Program. Based on the superior accreditation achieved, this study presents data on students who excel in academic aspects. However, the analysis results show that students who achieve high achievement in certain semesters tend to experience a decline in achievement in other semesters. Therefore, this decline in academic achievement creates a phenomenon in the learning environment of students in the Undergraduate Management Study Program at Mercu Buana University. The study population consisted of Undergraduate Management students from the class of 2021, with a total of 483 respondents. By applying the Slovin formula, the sample size was determined to be 83 respondents. This study used a quantitative approach and applied Partial Least Square Analysis as a measuring tool. The results revealed that Social Support and Self-Efficacy have a positive and significant effect on Self-Esteem. However, Emotional Intelligence did not affect Self-Esteem. Other results revealed that Social Support, Self-Efficacy, and Self-Esteem had a positive and significant effect on Academic Achievement. However, Self-Efficacy had no effect on Academic Achievement.

Keywords: Academic Achievement, Social Support, Self-Efficacy, Emotional Intelligence, and Self-Esteem

DOI: 10.7176/JRDM/96-02

Publication date: November 30^th 2025