Impact of Job Stress on the Job Performance of Nigeria Security And Civil Defence Corps Members.

Abstract

This study assessed the impact of job stress on job performance among workers of Nigeria Security and Civil Defense Corps (NSCDC). Job stress was measured by the Job-Related Tension Index (JTI) developed by Kahn, Wolfe, Quinn, Snoek and Rosenthal (1964) and job performance was measured by the Role Based Performance Scale (RBPS) developed by Welbourne, Johnson and Erez (1998).The sample for the study consisted of 300 participants, comprising of 185 males and 115 females. Participants were selected using the convenience sampling method from the population of NSCDC workers. And results of the analyses of data collected indicated that job stress positively influenced job performance. Additionally, it was found that age, gender and years of experience neither independently not interactively influenced job performance. Discussion of results was in line with previous literature and it was recommended that organizations should foster functional stress to trigger moderate anxiety for higher performance while simultaneously avoiding over stressing workers to guide against redundancy and lower job performance.

Keywords: Job stress, job performance, NSCDC workers, Ekiti State, Nigeria.