Effectiveness of Community Police Officer (Bhabinkamtibmas) Training Program in “SPN Polda NTT” to Improve Security and Public Order in “Polres Kupang Kota” Jurisdiction: A Case of Indonesia

Abstract

Objective of this study was to describe and analyze effectiveness of community police officer (Bhabinkamtibmas) training program in “SPN Polda NTT” in order to improve security and public order in “Polres Kupang Kota” jurisdiction. The study used qualitative approach and the design was case study. The study was conducted in “Sekolah Polisi Negara (SPN) Polda NTT” and “Polres Kupang Kota” jurisdiction. The focus was effectiveness of community police officer (Bhabinkamtibmas) training program to improve security and public order and the sub-focus were (1) quality of service and (2) satisfaction. The data analysis method was Miles and Huberman (2009)’s analysis. Triangulation was the technique used in validity testing.The finding showed that based on the instructors and the community police officers and public satisfaction, the training program in “SPN Polda NTT” worked effectively to improve security and public order in “Polres Kupang Kota” jurisdiction.

Keywords: training program, community police officer, Indonesia