Assessing the Impact of Work-Related Attitudes on Performance in the Private and Public Sector of Employment in Ghana

Abstract

This paper examines employee attitudes and how it promotes overall performance at the workplace. The paper is an outcome from questionnaires administered to 39 respondents: teaching and non-teaching staff in the Cape Coast Metropolis in Ghana. Using Herzberg’s two-factor theory, expectancy theory and theories of job satisfaction and organizational commitment, this paper sheds light on the factors that make employees develop positive work attitudes and motivation on the job, it likewise assesses the place of higher remuneration and effective supervision towards employee work attitude. The findings from the research show that employees in the private sector of employment showed higher levels of job involvement and enjoyed enormous job security than those in the public sector. In addition, supervision was effective in the private sector than in the public sector of employment. We therefore recommend the improvement in infrastructure and the provision of enabling working environment and good working conditions for efficient employee output.

Keywords: Public Sector, Private Sector, Attitudes, Performance, Expectancy Theory, Herzberg Theory, Motivation, Supervision, Employees, Environment

DOI: 10.7176/RHSS/10-22-12

Publication date: November 30^th 2020