Impact of Agent Banking on Performance of Deposit Money Banks in Nigeria

Abstract

Agent banking has become an essential practice of financial institution in bringing their services closer to the people at the grass root. There is no doubt that agent banking if adopted into Nigerian banking system will help to improve banks profitability. The aim of this study is to investigate the implication of agent banking on the profitability of Nigerian commercial banks. The study made use of descriptive survey in carrying out the research and content analysis in analyzing the work. It was revealed that agent banking has proved to have essential role to play in improving customers satisfaction and bank profitability and it was recommend that agent banking should be adopted in Nigeria.

Keywords: Agent banking, Profitability, ATM, Masters Card, Electronic Banking