Bankers Perceptions of Electronic banking in Nigeria: A Review of Post Consolidation Experience

Abstract

Electronic banking has gained increasing popularity and thus attracted the attention of both academics and practitioners. This paper aims to collect bank employees' perceptions of the potential benefits and risks associated with electronic banking in Nigeria most especially the post consolidation era. Primary sources were used to collect the data and were analyzed via mean score analysis. The results suggest that bankers in Nigeria perceive electronic banking as tool for minimizing inconvenience, reducing transaction costs, altering customers queuing pattern and saving customers banking time. The consolidation era witnessed upsurge in Electronic banking. Similarly, bankers believed that electronic banking increases the chances of government access to public data, increases the chances of fraud and that there is a lack of information security.

Keywords: Electronic banking, Electronic payment, bankers perception, post consolidation era, Nigerian banks, Cashless economy.