The Integration of Six Sigma and Balanced Scorecard in Internal Auditing

Abstract

Purpose – This study examines the integration of six sigma and balanced scorecard in internal auditing (IA).It aims to utilize the integration between six sigma and BSC in internal auditing to be more effective and efficient in risk management.

Design/methodology – This study based on a structured questionnaire, was distributed to a group of a sample of internal auditors, members of audit committee and senior managers of insurance companies in Egypt that have established internal audit function and risk management, The research sample consists of Misr insurance company, as a public company and represent 70% of this sector, Delta insurance company and Suez canal insurance company as private one. In total130 responses were collected and analyzed.

Findings –The integration between six sigma and balanced scorecard will have a significant positive impact on the internal auditing effectiveness and efficiency.

Practical implications – Financial organizations like banks and insurance companies could gain an understanding of the integration between six sigma and balanced score card in internal auditing to be more effective and efficient in its organizations.

Value – This study indicated an empirical evidence to support the need to rethink the internal auditing role in risk management to be added value in the organizations.

Limitation -This study focuses on the Egyptian insurance companies that have risk management but they do not use six sigma or balanced scorecard in internal auditing. This study chooses three companies in insurance companies which represent the major percentage of the Egyptian insurance companies.

Keywords: Egypt, Balanced scorecard, Six Sigma, the integration, risk management internal auditing, efficiency, effectiveness.