Gaining and Maintaining Employee Trust in Academia: The Cultural Setting Perspective

Yvette Ferguson Arthur, John Kingsley Arthur, Kofi Sarpong Adu-Manu


Good working relations between employers and employees are essential for the growth of an organization. One of the very key carriers in building this good relation is employee trust. Employee and its dynamics have been widely considered for institutions such as finance, auditing, sports, but not academia. Also, the majority of the current work has focused on only one region and its social work setting on employee trust. To this extent, this research work aims to propose a theoretical framework bringing to light the factors for gaining and maintaining employee trust in academia. A comparative study is done using the case of the University of Derby (UK) and Valley View University (Ghana). Both quantitative and qualitative methods are used to compare the responses from the two countries. The findings revealed that general trust is influenced by a lot of drivers like the consistency of managers, length of work, and place of work. There appeared to be some statistical evidence of the difference between the two countries. Nevertheless, it did not reveal the differences in culture at work.

Keywords: Employee Trust, Foreign fund, Organizational performance, Leadership, Culture.

DOI: 10.7176/RJFA/10-22-06

Publication date: November 30th 2019

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