The Impact of Information Technology in Enhancing Supply Chain Performance: An Applied Study on the Textile Companies in Jordan

Abstract

The study aims to introduce the impact of information technology in enhancing supply chain performance, it is an applied study on the textile companies in Jordan, the study figures out the  impact of the information technology in enhancing supply chain performance among Textile industry in Jordan, that would help the organizations to draw the road map for applying and practicing the best information technologies in order to get the best supply chain performance, The importance of the study stems from the two important variables it aims to measure IT, SCM performance. The study concluded the following results : The sample of textile companies found to be aware of information technology, the sample's companies use information technology, results indicate that the sample supply chain affected by information technology development, there is an impact for the information technology in supply chain performance (firm logistic, vendor relationship management procurement, operation,  and customer relationship management), information technology is also used by the sample's companies through doing some improvements to reduce the problems in the supply chain performance. The study recommends that the awareness of information technologies very important for manufactories for the purpose of using it and to gain the advantages of information technologies, the manufactories are also using information technologies for saving labors time utilizing the working hours in a better way to support supply chain performance.

Keywords: Information technology; Supply chain; Textile companies; Jordan.