Employees’ Stress and Its Impact on Their Performance in District Secretariat – Jaffna.

Abstract

The level of stress is an important factor that may have impact on the employees’ behavior. Undesirable level of stress affects overall performance of the organization. In order to getting the work done effectively, organization or manager should properly manage the level of stress.

For my research, one of the most important factor the “stress” is taken and to know how they affect on the employees performance. In order to conduct this study effectively, District Secretariat Jaffna was selected.

In this research, the main problem is that whether employee’ stress affects their work performance. In order to analyse this problem, data was collected form the employees of District Secretarial Jaffna by questionnaire, records and observation. The gathered data was analyzed based on the statistical tools such as correlation analysis, regression analysis, F test and T test.

In my research, three factors were viewed that determine the stress level of employees such as, job related factors, organizational factors and individual factors.

According to the analyzed data, it was proved that there is negative relationship between employees’ stress and their performance. That is when employees’ stress level increase their work performance will decrease and vive- verse.

Hypotheses were tested by correlation-regression analysis F test and T test. According to the testing of hypotheses, hypothesis (H2) has been accepted.. That is, employees’ stress has an impact in their performance. At the same time, hypothesis (H1) also has been accepted in my research based on the percentage analysis. That is high level of stress exist among employees in District Secretariat Jaffna. Most of the employees experience low level stress. It is also a problem, because at the low level stress, performances of the employees are also low level. It has been proved in the data analysis.

Therefore stress level of employees should be managed at optimum level. The optimum level of stress will lead to high level of performance.

Keywords- Individual factors, Job related factors, Organizational factors, Performance and Stress