Factors Influencing the Process of Decision Making in Telecommunication Sector

Abstract

Decision Making is the most important element for every organization. It can raise a firm to the market leader or can fall a market leader to disappear.  Therefore it is important to know, what factors have strong influence over decision making. This paper finds out the factors which have a great impact over the suitability of decision making. These are individual experience, intelligence, information availability and organizational capabilities. The research is based on questionnaire survey from telecommunication organization in Pakistan. The data was analyzed through SPSS tools for getting results. Broad recommendations are made decision making. The research is equally applicable to all type of organizations irrespective of their type and products.

Keywords: Intelligence (I), Individual Experience (IE), Availability of Information (AOI), Organizational Capabilities, Decision Making (DM) and Strategically Suitable Decision making (SSDM).