The Deleterious Effects of Workplace Bullying on Employee's Job Strains in Pakistan

Abstract

This study attempts to expand the broader literature on aggression by examining how workplace bullying as a stressor creates job strains. We hypothesize that individuals who experience workplace bullying are more likely to exhibit disastrous consequences in the form of higher Job Stress, Job Burnout, Turnover Intensions and Psychological strain. Utilizing a field sample of 280 employees working in the service sector of Pakistan we tested our proposed model using Structural Equation Modeling (SEM) Analysis. The results of SEM model rendered support for the full measurement model and hypothesized structural model indicating that workplace bullying significantly and positively predicted job stress, job burnout, turnover intensions and psychological strain. Our results contribute to the latest stream on workplace bullying and promote research and practice in the area of bullying. The findings of the study also highlight deleterious consequences for victims of abusive and maltreatment behaviors at the workplace in a newer cultural context such as Pakistan.

Keywords: Workplace Bullying, Job Stress, Job Burnout, Turnover Intensions, Psychological Strain