An Exploratory Study of HRM Practices in the Hospitality Sector of Saudi Arabia

Abstract

Effective human resource management practices are considered to be very important for the overall success of an organization. We have investigated the prevailing human resource management practices in the hospitality sector of Saudi Arabia. Data was collected through semi-structured interviews from the human resource managers and general managers of hotels operating in the holy cities of Mecca and Medina. Finding of the study shows that proper human resource management practices are not adopted, especially very little attention is given to employees training and development and their performance appraisals. Mangers are confronted with a number of challenges due to ineffective human resource management practices. Limitations of the study and future research directions are given

Keywords: HRM practices, Hospitality sector and Saudi Arabia.