Towards Practical Model of Public Private Partnership (PPP) Implementation in E-Government in Jordan: Field Assessment*

Abstract

Purpose: The main aim of this study is to evaluate the adoption of Public Private Partnership (PPP) approach in E-Government programs in Jordan which is considered a developing country, by evaluating the second stage of the three-stage model of PPP developed by (Al-Shqairat, 2009).  Design/methodology/approach: A mixed quantitative and qualitative research approach was adopted. Qualitative data was collected using semi structured interviews with eleven IT managers working in public organizations. Quantitative data, on the other hand, was collected using a questionnaire designed and validated for the current study. A total of 109 questionnaires were distributed to participant working in 13 different public entities. These participants were also directly involved in Public Private Partnership projects in these entities. The response rate of 56.88% percent was adequate for accuracy and the results were useful and representative of the target population. The questionnaire data was analyzed using parametric statistics including mean analysis.Findings: The main findings of this study shows significant support for the proposed implementation stage. Furthermore, the survey and the interview analysis highlighted that the benefits and obstacles are more important than any other aspect of the implementation stage. Originality/ value: This study is one of the few studies that attempted to propose and validate an empirical model of PPP Implementation in E-Government projects that could be adopted by governments while planning for a successful PPP approach in implementing E-Government initiatives in specific or an ICT related projects.

Keywords: Public Private Partnership (PPP) implementation; E-Government; Jordan; Public Sector, Private Sector, PPP forms, PPP mechanisms.