Development of Quality in Health Care

Abstract

Quality development in the area of ​​the health sector is due to the efforts of many researchers, who have long tried in upgrading health service as it relates to the health and safety of human life, and due to the great results achieved by the quality methods in the industrial sector, these methods have been adopted in the service sector, with adjusted in line with the nature and characteristics of the service. This study focuses on the stages of the development of quality in health systems, the dimensions of health care quality, and methods used to measure the quality of health service from the perspective of patients.

Keywords: Quality, Health Service, Hospital, Health and Disease.