Relationship of Computer Usage and Work Self-Efficacy of Employees in the Organizations

Ijaz A. Qureshi, Kiran S. Arshad, Mike Whitty

Abstract


An individual’s perceived ability to adopt computer or information technology successfully has been shown to be major factor affecting his or her willingness to accept new technology. Hence, the relationship of self-efficacy with information system usage (computer, Internet, new information technology, etc.) is noteworthy. This research aims at studying exactly that. Four major constructs of self-efficacy presented by Albert Bandura are discussed in the paper. The literature review and the relevant researches, mentioned previously, all suggest that a relationship exists between Computer/Information System Usage and Self-efficacy, both in learning institutions and workplace environments. This study, however aims at interrogating this relationship at workplace environments of Rawalpindi/Islamabad regions of Pakistan, in particular. To conclude the results 150 questionnaires were distributed out of which we received 127 back. The participants have matriculation to doctorate qualification; however, majority had master’s degree which is sixteen years of education in Pakistan.

This study and its findings are significant on another level as well. Throughout the literature review, the researches that have been quoted have all been carried out abroad. Although, there is an advent of Information Technology in Pakistan and individuals are getting to be computer savvy, little to no research can be found that has been conducted here. This may be an initial step and that too in the small cities of Rawalpindi/Islamabad; the results nonetheless are promising and can pave a way for more thorough and large scale future investigations on the matter. In conclusion, the findings can also assist in creating awareness regarding the association between computer self-efficacy and work self-efficacy amongst the population. This in turn, can help bring about a change in the opinions and attitudes of individuals thus, creating a constructive and optimistic approach toward Information System and Computer usage whereby, increasing employee productivity and performance.

Keywords: Self-Efficacy, Technological Self-Efficacy, Work Self-Efficacy, Information System’s Usage, Organizations and Computer Usage.


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