Strategic Leadership Styles and Employee Engagement in the Telecommunication Sector of Ghana

Abstract

This paper investigates leadership styles and their effect on employee engagement. The study was a cross-sectional. Data were collected from employees in the telecommunications sector of Ghana. A sample size 200 employees was used. Multiple regression was the main statistical tool employed to achieve the study objects. It was established that individualized consideration, inspirational motivation and intellectual stimulation have positive effect and correlation with employee engagement except idealized influence that has an insignificant relationship. Contingent rewards and passive management by exception showed positive effect on engagement, except active management by exception that has an insignificant relationship. On the whole, leadership style was found to be a significant determinant of employee engagement.

Keywords: transactional leadership style, transformational leadership style, individualized consideration, inspirational motivation, intellectual stimulation, idealized influence ,contingent rewards, passive management by exception, active management by exception, employee engagement, mobile telecommunications industry, Ghana.