Towards Understanding Psychological Contract Breach from Employees’ Perspective in Pakistan (A Sense Making Model Approach)

Abstract

This research aims to study psychological contract breach using sense making from the employees’ perspective.  In the subject of human resources management, the term ‘Psychological Contract' refers to the actual but unwritten expectancy of an employee toward their employer (Shruthi, & Hemanth, 2012). This study involves the data collection from twelve interviews following critical incident technique. The findings support the survey on psychological contract breach that how employees feel when their promises breach and feel betray and revealing both the prevalence and the negative consequences of contract breach. This study focuses on the important but neglected issue of when perceptions of psychological contract breach and feelings of violation are likely to arise. The results provide insight into when psychological contract breach and violation are most likely to be experienced. How people get neglected by management and no interest to work anymore. The results are useful for the employers to prepare the Human Resource policy for their organizations.

Keywords: psychological contracts, breach of contract, critical incident technique, interviews, employees, Pakistan