Data Envelopment Analysis on Performance Measurement of Municipals

Abstract

The process of evaluation of local government performance is a term which refers to regular measuring and reporting of activities of service units. Theoretical foundations for using performance measurement methods in local governments were laid in 1990s. In its most general sense, performance can be defined as assessing whether determined targets are achieved. This method is used in local governments with the purpose of ensuring sustainability, directing the distribution of resources needed for execution of programmes and services, and increasing satisfaction of those who benefit these services. Performance measurements generally refer to a multi-purpose decision-making and evaluation process and several techniques have been developed. In this paper, 39 district municipality of Istanbul province were examined with four basic models (financial model, development services model, water services model, garbage collection services model) for the year 2014 and their performances were analysed with Data Envelopment Analysis Method.

Keywords: Data Envelopment Analysis, DEA, Municipality, Performance