Role of ICT on Employees’ Knowledge Management and Academic Staff Retention in Tertiary Institutions in South-East Nigeria

Abstract

This study examined the role of ICT on employees’ Knowledge management and academic staff retention in selected tertiary institutions in South East, Nigeria. The study was guided by objective which sought to examine the role of information communication technology (ICT) in knowledge management and academic staff retention in selected tertiary institutions in South East Nigeria. The research design adopted was a cross-sectional survey design. The sources of data, were primary and secondary. The main instrument used for primary data, was questionnaire and oral interview. The secondary data were sourced from journals, test books, internet, and libraries. The population of the study was 7,423 academic staff of the 10 selected institutions in the South East Nigeria. A total sample size of 555 was determined from the finite population formula. The instrument was checked for reliability using test-re-test method. The result gave a reliability co-efficient of 0.915 showing high degree of item reliability. The total number of questionnaire distributed for this study was five hundred and fifty- five (555) copies, while for hundred and thirty five (435) copies were completed and returned. The data generated from the field survey were presented and analyzed using percentage tables, pie chart, mean and standard deviation. The hypothesis was tested using Friedman chi-square statistics. The findings indicate that there is significant positive relationship between the role of ICT in knowledge management and academic staff retention (X²_cal = 111.651 > X²_critical = 7.81, p < 0.05). The study concludes that there is need for the instituting of ICT data base with the state-of-the-art-equipments to enable staff source useful materials from any part of the institution.

Keywords: ICT, role, academic staff, Nigerian Universities.