Impact of Management Information System on Microfinance Banks’ Operations, in Oyo State, Nigeria

Abstract

This study examined the Impact of Management Information System (MIS) on Microfinance Banks (MFBs) Operations in Oyo State, Nigeria. Specifically, the study examined the existing management information system products that support microfinance banks operation and assessed the relationship between MIS and Microfinance Banks’ operations.10 percent of the microfinance banks were selected using random sampling technique through balloting. Primary data was collected with the aid of questionnaire, while sixty-six respondents from the employees of the microfinance banks in Oyo State were selected.   Descriptive statistics were employed to examine the existing MIS products that support microfinance banks operation, while the relationship between MIS and Microfinance Banks’ operations was assessed using inferential statistical tool of Pearson Product Moment Correlation coefficients (PPMC).Results revealed that Short Messaging Service (SMS) was the dominant MIS products that support Microfinance Banks operations in the study area. Also, there is significant relationship between MIS and Microfinance Banks’ operations.

Keywords: MIS, MIS products, microfinance banks, Short Messaging Service.