Manpower Training and Development: A Tool for Higher Productivity in Zenith Bank Plc, Maitama Branch, Abuja

Abstract

The quality of human beings in an organization determines the success of that organization. The improved skills, attitudes and productivity can only be possible through adequate training. Manpower training and development is based on the premise that staff skills need to be improved for organization to grow. The aim of this study is to determine the relationship between manpower training and productivity in Zenith Bank Plc. Data collected by the use of questionnaire was analyzed using chi-square method. Also secondary data obtained from the account statement of Zenith Bank was analyzed using simple regression analysis. The study revealed that there is a positive relationship between cost of manpower training and productivity of Zenith Bank Plc. The researcher recommended that the management should support the training of staff at all levels and also vote a reasonable amount for manpower training and development.

Keywords: banking, profitability, employees, skills.