Factors Influencing E-government Implementation in Least Developed Countries: A Case Study of Yemen

Abstract

Few - if any- studies have investigated the factors that might contribute to the implementation of Yemen e-government. A sample of 169 government employees from different ministries in Yemen responded to our survey to identify important variables that governments must consider when delivering services online. This paper examines the relative importance and significance of five important factors affecting Yemen e-government: ICT infrastructure, government employee’s adoption of e-government, government portal websites, social network websites and external assistance. In addition to the survey, an empirical investigation of several official websites in Yemen has been studied to from different perspectives. The research findings suggest that implementing ICT not only involves a step towards an increase in the use of e-government services by people, but also provides numerous opportunities for their civic engagement. The main conclusion of this study is that although ICT can leverage the adoption of e-government, it cannot create alone engagement with traditional activities of the local government.

Keywords: Adoption, external assistance, least developed countries, portal websites, Yemen