Development of E-Government to Support the Competency Improvement of State Civil Servants in the Regional Civil Service Agency in North Central Timor District

Abstract

A serious problem faced by regional civil service agency  in  North Central Timor Regency is the unavailability of complete, accurate and up-to-date staffing data, so that the effort of civil servants competencies development was overlapping.The Requirement for staffing data management systems based on information technology that compiles staffing data simplify is very urgent to be met. The purpose of this study is to analyze the success element of e-goverment development (support, capacity, value, willingness and local culture) and to analize obstacles of e-goverment development to support competence development of the Civil servants at regional civil service agency of North Central Timor Regency. This type of research is descriptive qualitative. The informant selection technique is purposive, with nine informants. The results showed that the elements of support, capacity, and local culture was not supporting the development of e-government, while the elements of value and willingness had supported; obstacles in the development of e-government include e-readiness, the absence of e-goverment regulation, lack of availability of human resources and infrastructure resources as well as the lack of budget from the government finances, and the local culture of civil servants that not concern to increase their ability on Information and Communication Technology (ICT. The Government of the North Central Timor Regency, particularly, regional civil service agency  needs to increase the readiness of elements of support, capacity and local culture to support the successful development of e-government.

Keywords: e-government, element of success, civil servants  competence

DOI: 10.7176/DCS/10-11-06

Publication date: November 30^th 2020