The Impact of Information Technology (IT) on Human Resource Management (HRM): Empirical evidence from Nigeria Banking Sector. Case Study of Selected Banks from Lagos State and Oyo State in South-West Nigeria

Abstract

Information technology (IT) has become an indispensable part of contemporary world while human resource management globally has equally being affected in a number of ways through its adoption and application. Despite the considerable growth in the use of information technology in human resource management (HRM), the level of impact is still under-researched. Using the descriptive statistics, this study seeks to harness the overall and generalized impact of IT on HRM in the Nigeria Banking Sector by exploring some aspects of HRM that have been affected by IT and the effect of such adoption on HRM activities through primary data collected with a structured questionnaire administered to selected Banks in South-West Nigeria.It was revealed that IT has significantly increase the efficiency of HR management activities and processes through an effective and efficient employee communication and engagement while the roles and skills of HR managers has expand considerable overtime due to their adoption and continuous upgrade of knowledge in the use of IT in the discharge of their primary functions. Hence, it is duty bound for Banks policy formulators to determine the right size of IT required to derived the best result in an organisation.

Keywords: Technology, Information Technology (IT), Human Resource (HR), Human Resource Management (HRM), Nigeria Banking Sector