The Impact of Information System (IS) on Organziational Performace: With Special Refernce to Ethio-Telecom Southern Region, Hawassa
Abstract
The Information System (IS) plays exactly the same role in the organization as the heart plays in our body. The system ensures that an appropriate data is collected from the various sources, processed, and sent further to all the needy destinations. The system is expected to fulfil the information needs of an individual, a group of individuals, the management functionaries. Virtually, no business or organization, large or small, can compete without information system. We truly live in a wired world! This study aims to assess impact of information system on organizational performance with special reference to Ethio-telecom Southern Region, Hawassa, Ethiopia. During the study both qualitative and quantitative date were collected from 45 administrative staffs via questionnaire. The staffs were selected randomly on the basis of disproportionate stratified technique by categorizing them into three strata (i.e. top, middle, and lower lever management). The collected data were analysed using SPSS (20 version). As a result, employees’ ethos toward information as critical asset is unsatisfactory, undermining the role of information system on organization endeavours, lack of top management to enhance the system are the chief problems in the organizations. On the other side, effective IS promotes organizational efficiency and effectiveness.
Keywords: IS, IS in an organization, organizational performance
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ISSN (Paper)2222-1905 ISSN (Online)2222-2839
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