The Effect of Transcational Leadership Style and Work Environment on Computer Self Efficacy, Job Satisfaction, Behavior and Performance of Computer Operator

Abstract

The purpose of this study is to examine and explain the effect of: transactional leadership style and work environment on computer self efficacy, job satisfaction, behavior and performance of computer operators. The data collection was done using a survey. The sample of this study was computer operators in private owned universities in Makassar, Indonesia with 233 questionnaires were distributed with 80.68% response rate. The data were analyzed using Generalized Structured Component Analysis (GSCA). The result reveals that: transactional leadership style has a significant effect on computer self efficacy and job satisfaction, but has no significant effect on behavior and performance of computer operators; work environment has a significant effect on computer self efficacy, but has no significant effect on job satisfaction, behavior and performance of computer operators; computer self efficacy has significant effect on job satisfaction, behavior and performance of computer operators; job satisfaction has significant effect on behavior and performance of computer operators; and behavior has a significant effect on performance of computer operators.

Keywords: transactional leadership style, work environment, computer self efficacy, job satisfaction, behavior, and performance