What Role Does Job Satisfaction Play on The Relationship Between Organizational Justice Perception And Organizational Citizenship Behavior? Empirical Evidence from Sri Lankan Employees

Abstract

Although studies on organizational justice perception relating to organizational citizenship behavior have been conducted, few empirical studies have examined this phenomenon. This study aimed at exploring the relationships among organizational justice perception, job satisfaction and organizational citizenship behavior. Two hundred and twenty five employees participated in this study. Results revealed that organizational justice perception affects job satisfaction and organizational citizenship behavior. Hierarchical linear regression was used to analyze the mediation effect. The results also revealed job satisfaction partially mediate the relationship between organizational justice and organizational citizenship behavior. This study suggests that employee organizational citizenship behavior and job satisfaction can be increased by increasing justice practices in the workplace. Limitations, areas for future research and implications of the findings are also discussed.

Keywords: job satisfaction, mediation, organizational justice perception, organizational citizenship behavior.