Leader-Member Exchange Quality and employee work behaviours: Mediating Role of Interactional Justice

Abstract

The study aims to examine the mediating role of interactional justice between LMX quality and employee’s in-role behaviour and citizenship behaviour. Adam’s equity theory and social exchange theory are employed o explain the theoretical framework. Proposed mediation model is tested using time lagged data of 308 responses from service sector of Pakistan. To examine validity of the measures, confirmatory factor analysis has been done. The measurement model produced better indices for five factors. Structure equation modelling technique has been used to test mediation model. Results supported the hypothesis of mediation. Finally managerial implications and future research directions have been discussed.

Keywords: LMX quality, Interactional Justice, Organization citizenship behaviour (OCB), In-role behavior (IRB)