The contribution of a developed Reward system on employee Retention; a case of Kisii Bottlers Limited: Kenya

Abstract

The purpose of this study was to investigate the influence of Reward on employee retention in the manufacturing sector by focusing on the case of Kisii Bottlers Limited. The research was conducted from the entire population of employees working in Kisii Bottlers Limited. The total workforce comprised of 170 employees and the researcher sampled 60 of them as respondents. Data was collected using questionnaires and analyzed with the help of the Statistical Package for Social Sciences (SPSS) computer program which involved computation of descriptive statistics. A six-likert scale was used to determine the extent of relationship between variables. Factor analysis was used to determine the contribution of each variable on employee retention. Results were summarized and presented in frequency tables and pie charts. The findings of the study were that; all the employees were aware of the existence of Reward. About half of the number of employees in Kisii Bottlers Limited would leave their employer if they were given an opportunity of a higher rank in another organization. The conclusion of the study is that the rewards have a great influence on employees’ retention and are the major reasons why former employees left the organization. The study recommends that employees should be involved in the formulation and revision of Reward system so that they may feel that their needs are taken care of. It recommends that employee retention in other industries should also be studied. Further research on other factors that influence employee retention, (other than employee reward) should also be studied.

KEY WORDS; Reward, Retention, Policy