The Impact of Competence Trust on an Organization’s Capacity for Change

Farooq Qaisar


Competence trust has been exposed to be a complex concept that becomes significant in a relational context. It has many elucidations and means of being lived. It curtails from effective, rational, and cognitive sources of being, and is communicated and lived through behavior. Competence trust is predisposed by culture, traditions, history, and the norms of society within which it originates meaning. By accepting and understanding the concept and of competence trust behaviors, leaders in an organizational setting and relationships could escalate and appreciate that uncertainty can be condense and decrease through developing trusting relationship within organizational work settings.

Research Design

This study based on empirical findings concluded on data collected through using instrumentation. The universe is banking sector in city Faisalabad.


This researcher found that there is strong association and positive relationship between trust building behaviors and negative relationship between trust breaking behaviors with an organization’s capacity for change.

Research Limitations

Trust has three dimensions that are communication trust, contractual trust, and competence trust. This study only based on one dimension that is competence trust behaviors due to monetary and time constraints.


Any organization operating in today’s uncertain economic climate needs to know how to manage change in order to survive. They need to react quickly to the global revolution, while at a local and national level keeping up with approaches to enhance competence trust between managers and employees. This viewpoint provides these organizations with a conscious approach to getting ready for change, which is likely to lead to a greater probability of success.

Keywords:Organizational Change, Trust, Competency, Behaviors.


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