IT Operations and Firm Performance

Ali Totonchyfardmotlagh


This article emphasises the competencies in IT market, and how IT affects the Performance of Firms. We have tested our hypotheses within the structural modeling technique, using data collected from international firms focusing on Chinese manufacturing firms. We conclude with discussion of the results and their implications, accordingly, develop and test hypotheses representing: a) IT operation is positively associated information sharing b) Information sharing is positively associated firm performance. c)  (IT) Operation is positively associated firm performance .d) the relationship between information sharing and IT operation is moderated by a human capital human .The results represent a complexity of the relationships between IT operation tasks, information sharing capability, human capital role, and firm performance. This study provides additional Insights that some firms may not be realizing benefits from investing in IT, even with allocating time and money on the human capital if this human capital study is not related to the information technology based context. Firms which allocate money on IT they can have a good ROA if also consider the information sharing factor. The paper proceeds as follows. The first section is about Introduction. Next three sections are Literature Review, Theoretical background and Research methodology respectively. Part five; we will present our analysis of Firm Performance and IT Operation. Finally, Section six concludes.

Keywords: ROA, IT Operations, Information sharing, Firm performance and Human capital

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