The impact of computer-based management information systems on employee's performance at Aqaba education directorate

Hamzeh Ahmad Alawamleh


The study aims to identify computer-based management information systems (CMIS) and their role in developing employee's performance at Aqaba education directorate. A questionnaire has been designed to achieve this goal and to collect data by distributing (100) questionnaires on study sample society represented in Aqaba education directorate employees who work directly at the computerized departments. 84% of the total distributed questionnaires returned, and were subject for data analysis by using the (SPSS) program. The study arrived to the result that there is an impact for implementation requisites of (CMIS), decision making, and years of experience on the employee's performance. The study reached a set of recommendations, the most important are: work on updating and developing (IT) infrastructure permanently and continuously to align with work nature, computerize link between the different management departments, and establish a collaborative environment between information systems users and information systems managers and employees at Aqaba education directorate through holding periodical meetings and forums.       

Keywords: Computer- based management information systems (CMIS), computer, management, information technology (IT), quality and service, employees, performance, and statistical package for social sciences (SPSS), System, applications and products in data processing (SAP).

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