European Journal of Business and Management
Impact of Organizational Justice on Organizational Citizenship Behavior: Case Study at Jordan National Electric Power Company
Abstract
The present study aimed at identifying the level of the employee's perception of the organizational justice and the organizational citizenship behavior among the employees of the Jordan National Electric Power Company, also it aimed at identifying the impact of organizational justice (distributive justice, procedural justice and interactional justice) on organizational citizenship behavior (altruism, courtesy, sportsmanship, civic virtue and conscientiousness).
The target population was the employees of Jordan National Electric Power Company, their numbers were 1400 employees, 302 questionnaires were distributed, Only 202 were returned valid to statistically analysis, with a response rate of 67%.
The present study has shown that the level of organizational justice was medium and the level of organizational citizenship behavior was low. Also the study has shown that organizational justice (distributive justice, procedural justice and interactional justice) have significant impact on organizational citizenship behavior (altruism, courtesy, sportsmanship, civic virtue and conscientiousness) at Jordan National Electric Power Company.
Keywords: Organizational Justice, Organizational Citizenship Behavior, Jordan National Electric Power Company.
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ISSN (Paper)2222-1905 ISSN (Online)2222-2839
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