Engineers Innovative Work Behavior: The Role of Emotional Intelligence

Abstract

This paper intends to examine the relationship between Emotional Intelligence, and Innovative Work Behavior among telecommunication engineers in Jordan telecommunication Industry. Its purpose is to study the effect of Emotional Intelligence of the engineers on their Innovative Work Behavior. A total of 218 questionnaires were collected from telecommunication engineers working in telecommunication organizations in Jordan. The data were analyzed using Partial Least Squares (PLS). Findings of this study found that Emotional Intelligence has a positive and significant relationship with Innovative Work Behavior. These findings provide an understanding about the Emotional Intelligence of the engineers and its effect on Innovative Work Behavior. To improve the Innovative Work Behavior among engineers, telecommunication organizations should focus on the Emotional Intelligence of the engineers to promote their Innovative Work Behavior.

Keywords: Innovative Work Behavior, Emotional Intelligence, Engineers, Telecommunications, Jordan.