Job Satisfaction of Employees of Private Banks of Pakistan

Abstract

The problem statement was to determine the satisfaction level of banking employees of four major private banks i.e. MCB, UBL, ABL, HBL Limited after privatization in Lahore city. Population size of study was the employees of all branches of these banks in Lahore city. After comprehensive study of literature review on job satisfaction, six independent variables (work itself, pay, benefits and promotion, organizational culture, recognition, working conditions, and job security), were selected. These six variables were further categorized into attributes. On the basis of attributes questionnaire was developed. After that sample size of 80 respondents on the basis of convenient sampling was taken and that questionnaire was distributed to them. After collecting data from respondents, data was analyzed by making frequency table and bar charts. Findings of this exercise showed the overall satisfaction level of the employees ranging from highly satisfied to low satisfied. In the end it was found that out of six variables four independent variables are considerably affecting the satisfaction level of employees and are showing positive relationship. Only two variables have showed negative relation. Therefore it was concluded that the overall satisfaction level of employees of these private banks was quite high.
Keywords-Banking employee, Employee satisfaction, job security, organizational culture, pay benefit promotions, recognition, working condition, work itself